My Account shows balances and notices, but the terminology used there differs from the letters CRA mails out.
What this means for you
Representation is optional at every stage, but the further a file progresses — from initial contact to formal objection to Tax Court — the more a second set of eyes tends to help, particularly around whether a position is worth contesting versus resolving quickly.
What you can do next
- Read the notice in full before responding to anything
- Note every date mentioned, not just the one in bold
- Keep a copy of everything you send, including the envelope or email header
Cross-checking the online balance against the most recent mailed notice avoids acting on stale information.